Last updated: January 2026

Bets 99 Privacy Policy – Complete guidelines for protecting your information

Bets 99 takes your personal information very seriously. This privacy policy explains how we collect, use, and protect your data.

Our Commitment to Data Protection


The core principles Bets 99 follows to protect your privacy

SSL Encryption Protection

All your data and transactions on Bets 99 are secured with 256-bit SSL encryption. No third party can access your information under any circumstances.

Your Data Is Never Sold

Your personal data is never sold to third parties. Bets 99 only uses the information necessary to improve our services.

Your Control Over Your Data

You can view, correct, or delete your data at any time. You also have the right to withdraw consent for how your information is used.

Secure Data Storage

Your data is stored on secured servers. Regular security audits are conducted and advanced technologies are used to prevent unauthorized access.

Transparent cookie policy

Bets 99 only uses cookies necessary to improve your experience. You can customize your cookie settings at any time.

24/7 Privacy Support

If you have any questions or concerns about data protection, please contact our support team. We always respond promptly.

Important: By using Bets 99's services, you are considered to have read and agreed to this privacy policy. Any updates to the policy will be reflected on the website, and you will be notified where necessary.

1Introduction & Scope

Bets 99 is a trusted online betting and gaming platform built with Bangladeshi players in mind. We understand how sensitive your personal information is, which is why our privacy policy is designed with complete transparency — so you always know where your data goes and how it's being used.

This privacy policy applies to the Bets 99 website, mobile app, and all digital services. It is in effect whenever you register, log in, place a bet, or contact our customer support.

Bets 99 never sells your data to any third party. We have one goal — let you play with peace of mind while we take care of your privacy.

This policy may be updated from time to time. The date of any changes will be noted at the top of the page. For significant updates, a notification will be sent to your registered email.

2What Information We Collect

Bets 99 only collects information necessary to provide its services. No excessive or irrelevant data is requested.

Data Type Example Why It's Needed
Identity information Name, date of birth, national ID number Age verification & KYC
Contact information Email, mobile number, address Account Communication & Security
Financial information Payment method, transaction history Deposit & Withdrawal Process
Technical information IP address, device type, browser Security & fraud prevention
Gaming Activity Betting history, game preferences Service improvement & responsible gaming

Any information requested beyond the above is optional — you can still access our core services without providing it.

3How Your Information Is Collected

Bets 99 may collect your information in several ways:

  • Directly from you: When filling out registration forms, logging in, making payments, or contacting customer support.
  • Automatically: Through cookies and tracking technologies when you use our website or app.
  • From third parties: Through payment processors or identity verification providers (only when necessary).

Bets 99 will never ask for your password or full payment details via phone, SMS, or email. If you receive any such communication, please contact us immediately.

4How Your Information Is Used

Bets 99 uses your data only for specific, legitimate purposes. Your information is never used for anything else without your consent.

  • To create and manage your account and ensure its security.
  • To process deposits, withdrawals, and betting transactions.
  • To provide bonuses, promotions, and rewards.
  • To provide customer support and technical assistance.
  • To prevent fraud, forgery, and money laundering.
  • To monitor responsible gaming and provide related support.
  • To fulfill legal obligations.
  • To improve service quality and deliver a personalized experience.

Marketing Communications: With your consent, we may send you promotional emails or SMS. You can unsubscribe at any time.

5Data Sharing Policy

Bets 99 does not sell your personal data. However, limited information may be shared in specific circumstances:

  • Payment providers: To process transactions with services such as bKash, Nagad, and Rocket.
  • KYC Provider: With authorized agencies for age verification and identity checks.
  • Legal Authorities: Relevant information may be disclosed under a court order or other legal obligation.
  • Technology partners: Cloud and security service providers required to operate the platform.

Every partner operates under a strict confidentiality agreement and is not permitted to use your data for their own purposes.

6Cookies & Tracking

Bets 99 uses cookies on its website and app to improve service quality and enhance your experience. Cookies are small data files stored on your device.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics cookies: To understand which pages are used most — completely anonymized.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

7Data Security Measures

Bets 99 follows industry-leading technologies and practices to keep your data safe:

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Two-factor authentication (2FA) available.
  • Regular security audits and penetration testing.
  • Restricted access controls — only authorized personnel can view your data.
  • Automated monitoring systems to detect suspicious activity.
  • Data backup and disaster recovery planning.

The internet is not completely secure. Keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi.

8Your rights

Bets 99 believes every user should have full control over their own data. You can exercise the following rights at any time:

Right to Access Your Data

Submit a request if you'd like to know what data we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

You can request that your data be deleted under certain conditions.

Right to restrict processing

You can request to restrict the use of your data for specific purposes.

Data Portability

You can export your data in a standard, portable format.

Right to Withdraw Consent

Withdraw consent for marketing or optional data use at any time.

To exercise these rights support@bets99.ws— email us and we'll respond within 30 days.

9Data retention period

Bets 99 does not retain your data longer than necessary. However, data may be kept for a specified period for the following reasons:

  • Active account data is retained for as long as the account remains open.
  • After account closure, certain data may be retained for up to 5 years as required by law.
  • Financial transaction records are retained in accordance with legal obligations.
  • Once the retention period expires, data is securely deleted or anonymized.

10Contact

For any questions, complaints, or requests related to this privacy policy, please reach out to us. We are always ready to respond promptly and helpfully.

Email: support@bets99.ws
Live chat: Click the chat icon on the website or app
Response time: Usually within 24–48 hours

Our On the FAQ page Find answers to common privacy questions here. For more details, Terms & Conditions Read.

Your data is fully protected

Play in a Safe Environment at Bets 99

Your privacy and data security are our top priority. Register with confidence and enjoy the best betting experience at Bets 99.

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